You are reading possibly the least interesting content to be ever written by oodi. We have to tell you all this stuff, but we know most of us will not read the whole thing, we know we likely wouldn’t. So we wanted to create a brief summary for you.
We are oodi. The 1st Digital telecommunication product in Iraq and offers its services via an innovative application powered by Zain Iraq
So basically we have an app. You should download it. It’s designed so that you can change and personalize many things about the service you buy from us. The app is also the best way you can reach us.
We will follow all the laws and regulations of the Republic of Iraq. Let us assure you that these will be the baseline, we strive to be better.
We will always be open and transparent with you about what we offer and what we will ask in return.
Yes, we will send you messages and notifications every once in a while, but only to check up on you and to let you know about offers and services we think you may like. You can always tell us to stop and we will as soon as possible.
We do have special considerations about specific things like having your sim delivered, topping up your account etc. Don’t worry, we will inform you about what they are when the time comes, but you can also read them below.
Wow, you have come this far. Fantastic, surprising. Respect! The rest is more legal talk. We tried to organize it for easier navigation and reading.
II. Service And Its Conditions
III. Usage Of Services
V. Customer Support
Subscriber can reach support through the following channels:
VI. Other Terms
Any personal information from your phone and/or computer will be collected voluntarily.
Our website and app may contain links to other websites. The company will not be responsible for contents of other websites including their data collection practices and privacy policies.
All contents published on our app and website reflect the latest available information. There is a possibility that some of the content may be outdated and this is not due to negligence but is out of our control. Only formal documents are official and reflect all current changes. The company is not to be held liable in respect to the content on this site if used in sole discretion. The company has full rights to change content without prior notice.
As with any regular survey, our online web surveys are there to help gathering specific information regarding web site issues. This is to enhance the quality of service, which eventually will be reflected positively for the subscribers, given that the provision of their name and other details is totally optional.
4. Expediting a requested transaction
Necessary Information required from you will be submitted to us without any obligation. This information will help in better processing of your requests where applicable. The information you provide will never be sold to any third party for their own marketing purposes without your express permission in writing unless it is used on an aggregated basis for statistical and research purpose without any information which can be used to identify you.
5. Non-Disclosure of customer’s Information
Due to the mutual trust with our customers, the company will maintain at all times the privacy and confidentiality of all personal information collected. Such information may only be disclosed when required by law or when we believe that such action is necessary or desirable to comply with the law, protect or defend the rights or property of the company, this site or its users.
6. Contact for Questions and Comments
All Information provided to the company will be treated as confidential. Online forms requesting information will help us in providing you with enhanced quality of customer care. Such information will be used to respond to your questions, comments, or requests by either the company or any of its business divisions and subsidiary companies only.
8. Data Deletion Request
You can have your data deleted from our system by submitting a written request to our support team. For more information on the process, click here.
VIII. Copyright Policy
The contents of the app and website on the local or international networks whether present or future including the domains, texts, trade names and marks, shapes and drawings are reserved intellectual properties under local (in the State of Iraq) and international legal protection. It is prohibited to transcribe copy or publish them in whole or in part except under theCompany’s permission. Any person or entity infringes this provision shall be liable to local and/or international legal accountability, as the case may be.