1. Can I activate new Zain cash wallet on my oodi number?

You can activate a new wallet on your number if:

• you have a new oodi number
• or brought your Zain number to oodi with no active wallet

2. Can I still use my Zain cash wallet when I bring my number from Zain to oodi?

Of course, you can use your zain cash wallet when you bring your line from Zain to oodi

3. What are the types of Zain Cash wallets?

There are two types of Zain Cash wallets:

• Basic Wallet
• Permanent Wallet

4. How can I activate a Zain cash Basic wallet on my oodi number?

Register following these steps:

• Step 1: Download the Zain Cash app which is available for all devices
• Step 2: Choose “Click here to Register new wallet”
• Step 3: Enter your phone number & you’ll receive a message with an activation code
• Step 4: Choose the desired wallet type, upload your picture, enter your personal information, upload your personal documentations from the front and behind:
  • Iraqi citizen: Civil ID or National ID and Residence card
  • Foreigners: Original Passport and Permanent residence

5. What is the validity period for the Basic Wallet?

There is no validity period for the wallet, once the wallet is registered, you can enjoy all its services for life. Still, keep in mind that you must keep it active and do transactions (one transaction at least per year)

6. What’s the limit transactions for the Basic Wallet?

1,000,000 IQD per month

7. How can I activate a Zain cash Permanent wallet on my oodi number?

Go to the nearest agent and if you

• have Basics Wallet with him/her you can complete the registration process
• DO NOT have Basics Wallet be sure that you have the following documents with you:
  • Iraqi citizen: Civil ID or National ID and Residence card
  • Foreigners: Original Passport and Permanent residence

8. What is the validity period for the Permanent Wallet?

There is no validity period for the wallet, once the wallet is registered, you can enjoy all its services for life. Still, keep in mind that you must keep it active and do transactions (one transaction at least every 3 months)

9. What’s the limit transactions for the Permanent Wallet?

2,000,000 Iraqi Dinars per day, and 10,000,000 Iraqi Dinars per month.

10. Can I have more than one type of wallet?

This is not possible; it is possible to register one wallet per person of any type

11. Can I top up my oodi line from zain cash app?

– Unfortunately, no it should be from oodi app then choosing top up – zain cash.